Shipping policy
Last Updated: July 11, 2026
Thank you for shopping with Nova Home Decor. We are committed to delivering your order safely and as quickly as possible.
Shipping Destinations
We currently ship to customers across Europe, Canada, and the United States.
If your country is not available at checkout, please contact us at contact@novahomedecor.com.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding public holidays.
Shipping Times
Estimated delivery times are:
- Europe: 3–10 business days
- Canada: 5–12 business days
- United States: 5–12 business days
Please note that these are estimated delivery times and may vary due to weather conditions, customs clearance, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion.
Any applicable shipping charges will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, when available.
Customs, Duties and Taxes
For international orders, customs duties, import taxes, and other applicable fees may be charged by your local customs authority. These charges are the responsibility of the customer unless otherwise stated at checkout.
Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost, please contact us atcontact@smartnovahomedecor.com. We will work with the shipping carrier to investigate and help resolve the issue.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. Nova Home Decor is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email:contact@smartnovahomedecor.com